From lurker to learner – ignite your passions #CIPDldshow

Using social media for my own personal and professional development is almost second nature to me now but five years ago I didn’t know my hashtags from my hash browns!

This morning I’m giving an Ignite talk at the CIPD L&D show on how I journeyed from being a shy introverted lurker on social media to harnessing its value for my own development.  Let’s not dwell on the anxiety that the Ignite format induces (20 slides, 5 mins, 15 seconds per slide) or is that just me?! or the fact that I was at my own leaving do last night and many in the audience will have been at the Day 1 #tweet up till late the night before, let’s try to focus… with me yet?

Here’s a few of my thoughts on using social media for your development:

  • Not enough people in L&D yet use social media to its fullest potential for their own and others learning.
  • It’s invaluable for providing peer insight and challenge, especially if you’re the sole L&D professional in your organisation.
  • The learning you can gain from being active on social media is immense, and it can be as purposeful and boundaried as you want it to be, you don’t need to spend every waking second tweeting to get value from your engagements.
  • It helps you gain fresh perspectives – building a personal learning network (PLN) on Twitter or Google +, Facebook provides a springboard into new relationships, collaborations and conversations.
  • Conversations are at the heart of a healthy PLN – just as in your relationships offline, conversations on social media need to be two-way, you give, you receive – reciprocity is key.

melville quote

  • Each little gesture, comment on other people’s tweets or posts, likes or favourites will give you courage and encourage others to connect with you.
  • You’ll need to experiment a little to find the platform that suits you, some people like the fast paced brevity of Twitter, others prefer more visual formats like Pinterest or Tumblr, try them, settle in, get comfortable and watch what’s going on.
  • Lurking is fine as you find your feet, getting social for the first time can be scary so there’s nothing wrong with watching, listening in and learning. But if that’s all you do you are missing out on serendipitous connections, new ideas and a stream of resources and horizon widening perspectives.
  • It’s not hard to get started – find people you’ve heard of, respect or who talk about things you’re interested in and follow them, then follow people they follow – as a famous Meerkat would say ‘simples’.
  • Try not fear the stream, the sheer volume of posts on any social media network can be overwhelming but think of it like a passign river not a deluge. You can dip your toe in and out – you can’t and won’t experience everything or engage with everyone & that’s OK – and don’t worry too much about how you’ll come across, every time you dip your toe in you’ll make a tiny ripple, it’s not a wave, it won’t overcome you.
  • Try Twitterchats to get you into the flow of conversations and meeting new folk – they usually last no longer than an hour and are focused on a series of linked questions/issues or a single topic. There are a host of brilliant L&D chats you can join like #ldinsight (Friday mornings 8-9am GMT) or #chat2lrn (First Thursday of the month 4-5pm GMT) to name but two, #pkmchat is a US based chat on personal knowledge management which is also great and highlights the way social media can internationalise your learning network. Read more here about how to participate in a Twitter chat, they really got me started and gave me confidence to start having my own voice and find my place on social media. Here’s some more advice on Tweetchatting: http://blogs.constantcontact.com/how-to-join-the-conversation/

I’m recognising that this may not fit into the 5 minutes I have for my Ignite talk – AAGH!!

Anyway… my final thought is that your PLN needs to grow with you, it will change shape over time, if you want your network to keep nourishing your curiosity you’ll need to tend to it, if you don’t do this then your network will stagnate and you’ll stop hearing new and interesting thing. Be careful you don’t end up in echo chamber of people saying like-minded things. It’s human nature to seek the familiar and agreeable but we all need a bit of challenge in our lives, seek out people with different or alternative perspectives, look for people who are outside of your sector or profession, see what you can share with each other.

There’s a whole heap of excellent advice on building PLNs & getting social online, here are a few:

http://teacherchallenge.edublogs.org/creating-a-pln/

https://onlinelearninginsights.wordpress.com/2013/01/22/how-to-create-a-robust-and-meaningful-personal-learning-network-pln/

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And above all appreciation is important, your network is not an impersonal ‘thing’ it’s a diverse group of human beings, each with their own challenges, anxieties and insights, remember to thank them for sharing – for helping you to grow. So my PLN – I salute you, you share your insights, time and resources with me and challenge me to do better, think wider, and keep learning on a daily basis.

thank you for helping me grow

What makes a great community for learning & knowledge exchange: update

Here is the full slide deck from my session at #LT15Uk today and you can see Storify of the Twitter stream here.  I’d love to hear your thoughts, comments and experiences of building communities of practice for learning. Thanks to: Niall Gavin, Con Sotodis, Martin Couzins and Helen Blunden for their input into my thinking:

Innovations in knowledge sharing, creating a book of blogs

imageIn October 2014 the NSMNSS network published its first ebook, a collection of over fifty blogs penned by researchers from around the world who are using social media in their social research. To the best of our knowledge this is the first book of blogs in the social sciences. It draws on the insights of experienced and well-known commentators on social media research through to the thoughts of researchers new to the field. In this post I reflect on the process of creating that book. A version of this post was also published on the NSMNSS blog.

imageWhy did we choose to publish a book of blogs rather than a textbook or peer-reviewed article?  In my view there is space in the academic publishing world for peer reviewed works and self-published books. We chose to publish a book of blogs rather than a traditional academic tome because we wanted to create something quickly which reflected the concerns and voices of our members. Creating a digital text, built on people’s experiences and use of social media seemed an obvious choice. Many of our network members were already blogging about their use of social media for research, for those who weren’t this was an opportunity to write something short and have their voices heard.

Unlike other fields of social research, social media research is not yet populated with established authors and leading writers, the constant state of flux of the field means it is unlikely to ever settle in quite the same way as ethnography say or survey research. The tools, platforms and approaches to studying them are constantly changing. In this context works which are published quickly to continue to feed the plentiful discussions about the methods, ethics and practicalities of social media research seem an important counterpoint to more scholarly articles and texts.

How did we do it?

Step 1Create a call for action: We used social media channels to publicise the call for authors, posting tweets with links to the network blog which gave authors a clear brief on what we were looking for. Within less than a fortnight we had over 40 authors signed up.

Step 2 Decide on the editorial control you want to have: We let authors know that we were not peer reviewing content, if someone was prepared to contribute we would accept that contribution unless it was off theme. In the end we used every submitted blog with one exception. This was an important principle for us, the network is member-led and we wanted this book to reflect the concerns of our members not those of an editor or peer-review panel. The core team at NatCen undertook light touch editing to formatting and spelling but otherwise the contributions are unadulterated. We also organised the contributions into themes to make it easier for readers to navigate.

Step 3Manage your contributions: We used Google Drive to host an author’s sign-up spreadsheet asking for contact information and also an indication of the blog title and content. We also invited people to act as informal peer reviewers. Some of our less experienced authors wanted feedback and this was provided by other authors. This saved time because we did not have to create a database ourselves and was invaluable when it came to contacting authors along the way.

Step 4 – Keep a buzz going and keep in touch with authors: We found it important to kp the book of blogs uppermost in contributors minds, we did this through a combination of social media (using the #bookofblogs) and regular blogs and email updates to authors.

Step 5 – Set milestones: we set not just an end date for contributions but several milestones along the way tgo achieve 40% and 60% of contributions, this helped keep the momentum going.

Step 6 – Choose your publishing platform: there are a number of self-publishing platforms. We chose to use Press Books which has a very smooth and simple user interface similar to many blogging tools like WordPress. We did this because we wanted authors to upload their own contributions, saving administrative time. By and large this worked fine although inevitably we ended up uploading some for authors and dealing with formatting issues!

Step 7 – Decide on format and distribution channels – You will need to consider whether to have just an e-book, an e-book and a traditional book and where to sell your book. We chose Amazon and Kindle (Mobi) format for coverage and global reach but you can publish into various formats and there are a range of channels for selling your book.

Step 8 – Stick with it… when you’re creating a co-authored text like this with multiple authors you need to stick with it, have a clear vision of what you are trying to create and belief that you will reach your launch ready to go. And we did, we hope you enjoy it.

Watch a short video featuring a few of the authors from the Book of Blogs discussing what their pieces are about.
Join the conversation today use #NSMNSS or follow us on Twitter @NSMNSS and you can buy the e-book here all proceeds go towards network events.

PS – special thanks are due to David De Souza (@dds180) who started this ball rolling with his innovative curation of the HR book of blogs vol. I & II. Humane Resourced & This Time it’s Personnel.

It started with a tweet…

This blog was originally published on the NatCen blog here.

image It started with a tweet, a blog post and a nervous laugh. Three months later I found myself looking at a book of blogs. How did that happen?! Being involved in the NSMNSS network since its beginning has been an ongoing delight for me. It’s full of researchers who aren’t afraid to push the boundaries, question established thinking and break down a few silos.

When I began my social research career, mobile phones were suitcase-sized and collecting your data meant lugging a tape recorder and tapes around with you. That world is gone, the smartphone most of us carry in our pockets now replaces most of the researcher’s kitbag, and one single device is our street atlas, translator, digital recorder, video camera and so much more. Our research world today is a different place from 20 years ago, social media are common and we don’t bat an eyelid at running a virtual focus group or online survey. We navigate and manage our social relationships using a plethora of tools, apps and platforms and the worlds we inhabit physically no longer limit our ability to make connections

Social research as a craft, a profession, is all about making sense of the worlds and networks we and others live in, how strange would it be then if the methods and tools we use to navigate these new social worlds were not also changing and flexing. Our network set out to give researchers a space to reflect on how social media and new forms of data were challenging conventional research practice and how we engage with research participants and audiences. If we had found little to discuss and little change it would have been worrying, I am relieved to report the opposite, researchers have been eager to share their experiences, dissect their success at using new methods and explore knotty questions about robustness, ethics and methods.

image Our book of blogs, available as an ebook here, is our members take on what that changing methodological world feels like to them, it’s about where the boundaries are blurring between disciplines and methods, roles and realities. It is not a peer reviewed collection and it’s not meant to be used as a text book, what we hope it offers is a series of challenging, interesting, topical perspectives on how social research is adapting, or not, in the face of huge technological and social change.  I want to thank every single author from the established bloggers to the new writers who have shared their thoughts with us in this volume. I hope you enjoy the book as much as I have enjoyed curating it. All proceeds from book sales will go towards network events which are otherwise unfunded.

We we will be running more online & offline events this year so do follow the network and join in the discussion @NSMNSS, #NSMNSS or at our blog http://nsmnss.blogspot.co.uk/

My year of blogging tentatively…

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The WordPress.com stats monkeys kindly prepared an automated 2014 annual report for my blog. Hopefully this review tool won’t cause WordPress the same headache Facebook’s year in review triggered. I’m in two minds about these auto generated reviews of the year generally. But it was good to see this one because it prompted me to reflect on blogging and what it’s meant to me this year. Last Christmas I took the plunge and decided to give blogging a serious go and whilst I haven’t blogged prolifically I am pleased with how it’s gone so far, it’s a work in progress like most things in my life! I’ve really enjoyed having the space to work out my thoughts and importantly to engage with those who’ve been kind enough to read and comment on a range of topics including learning & development, ethics and social research.

It’s been fascinating to reflect on how my relationship with blogging has evolved during the year. I definitely suffered from stage fright at the beginning, over thinking how people might react to posts, there were lots of drafts left hanging as I prevaricated! Slowly I found my feet and part of that was realising that when I wrote it should be about things that are important to me, I can’t blog to order it seems to cause the metaphorical ink in my pen dry up when I try. I think my better posts this year have been inspired by things I feel passionate about or am genuinely intrigued by and that’s how it should be, like in life. There were points towards the end of the year when I couldn’t post because life got in the way and I was surprised to find I missed the thinking process, the musing, and crafting words to express germs of ideas. So I’m looking forward to writing more again in the New Year, but I’m also conscious that I don’t want blogging to become another item on my To Do list, whenever it started to feel like a chore it lost it’s sheen for me and I found myself unable to write. I admire bloggers who post weekly (some daily) but it doesn’t work for me (perhaps that should be yet!?). For me blogging is another way to engage, take part in conversations and play with ideas with a wider range of folks than I see on a daily basis, it’s about learning & experimenting & some deeper thinking…

I’ve really learnt about the power of blogging this year for forging ideas, relationships and connections. It’s a form that can be incredibly powerful for giving a wide range of people a voice and a platform. Blogging & reading others blogs has opened my mind to new ideas and novel ways of approaching old issues. For me it’s become an important way to make sense of my professional practice and to expose myself to different ways of thinking. No one was more surprised or delighted than me to find that this initial post led to a deluge of people wanting to be part of a book of blogs on social media research.

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It was a roller coaster ride but that community of bloggers, some established, some novices, created something very special, published in October a mere four months later the book stands as an example of how blogging can push the boundaries.

Here’s an excerpt from that report on my year of blogging tentatively:

A San Francisco cable car holds 60 people. This blog was viewed about 3,100 times in 2014. If it were a cable car, it would take about 52 trips to carry that many people.

Click here to see the complete report  I hope to share a cable car with you sometime soon!

Thank you to everyone who has taken the time to read or comment and encourage me in my baby blogging steps, it’s meant the world to me. And a huge thank you to all the bloggers who’ve kept me intrigued, puzzled and curious this year with your posts. I’m looking forward to continuing the conversations here, on Twitter and in person.

Wishing you a very Happy New Year, see you in 2015. 🎉🎊

In the margins

  

Image from http://airshipdaily.com/blog/marginalia 

Some people write in their books; others view this as desecration. The practice of adding handwritten notes, or marginalia, to books has been going on for centuries. (The Evolution of Marginalia: Kiri L. Wagstaff)

Our love affair with the e-book is showing no signs of abating but like many people I’m still attached to real books and have shelves (and boxes) full of books I can’t bear to part with. Books have been a huge part of my life, I’ve always been an avid reader and novels have often been a refuge for me, a place to lose myself for an hour or two or three.

When e-books came along I swore I’d never convert but one Kindle app and three years down the road almost every novel I read now is read on Kindle, and for me it’s joy to walk around with an endless library on tap. But I still find it difficult to read anything other than novels, newspapers and magazines online. If I have to work with a text, rather than just read it for pleasure, wherever possible I work with a real book.  In a similar way, I still find it difficult to adapt to digital note taking, I have tried and failed to ‘get’ Evernote. I still carry around a leather notebook that jostles for space with my iPad in my bag. For me there’s something about the physical act of writing, turning pages, and taking notes that helps my concentration and ability to absorb ideas and concepts. It is how I learnt to learn and so far has been quite impervious to change. And one other thing hasn’t changed, I still wouldn’t dream of writing notes in the book itself.

I listened to R3 programme on marginalia earlier in the year, the practice has been going on for centuries and is a well established focus for historical research. Most e-readers now allow you to mark up and make comments digitally, and whilst some people are worried about how these digital marginalia can be preserved for future generations, software developers are busy adding functionality to our e-readers to enable us to share our mark ups, comments and reflections.

I find this whole topic fascinating and challenging. As someone who’s always been fanatical about not marking books (I used to have a whole selection of bookmarks to prevent page folding) the concept that another reader’s written annotations could add value rather than detract from a text was a bit of an anathema to me. I admit I find other people’s scribbling distracting, it leads my eye and without great attention I’m pulled into the previous reader’s slipstream taking their ideas, questions and interpretations rather than forming my own. 

But the programme challenged me to think again. As have various posts and articles I’ve read about the topic. One researcher, Cathy Marshall explored the value students drew from using second-hand annotated text books. Unlike me these students were drawn to  marked up copies in libraries for the handed down wisdom of former readers. When I’ve discussed this with other people, they’ve often felt the same, for them annotations add something new to the reading exprience.

This got me thinking, aren’t annotations on texts similar to shared wikis and collaborative blogging?  They’re really not that different to digital curation and the collective sense making we co-create in digital spaces which I’m all for.  So I’m intrigued by why I’m so uncomfortable with making or seeing annotations in the margins of my books?

The best answer I can give is that it’s an emotional response for me, a reverence bred in childhood where books were something special to be cherished. But I’m beginning to see how annotation can also be read as a form of respect.  I’m beginning to think maybe I’m being short sighted, a creature of habit stuck in old ways, and that perhaps I should take a more collaborative approach and start marking up. If you’re interested, these posts all discuss the value of historical and digital marginalia. 

Despite all of this I still find myself loathe to pick up that pen and highlighter! 

I’d be interested in hearing your thoughts. How do you feel about people writing on books? Does it make your blood boil or fill you with curiosity to see what marks have been left for you the future reader?

The ethics of social learning and working out loud

vulnerable

A Social Learning Practitioner is a learning professional who encourages, enables and supports knowledge sharing and collaboration across their organisation – not just in training. He/she is a role model, leading the way by showing the business what it is to be social, and modelling the new knowledge sharing and collaboration practices that are required for the modern business to operate effectively in the modern world. Jane Hart

I’m a huge fan of social learning, working out loud, connecting with people on Twitter and other public social media platforms to share ideas and insights. But something has been niggling away at me since I happened across a post by Martin Weller on Friday. Martin is a professor in educational technology at the Open University and author of the Digital Scholar  (one of the first texts to look at how digital technology might transform the practice of academics) in this post he discusses the ethics of digital scholarship (you can see the slideshare here). He focuses on practice in higher education but what he discusses has relevance for anyone working in learning and development who sees social learning having a greater role in the future of learning at work.

Martin writes of digital scholarship:

Like much of educational technology or open education, the tendency is often to promote it as an unqualified good, but, inevitably, it’s a bit more complicated than that.

He points out that well-rehearsed benefits of digital scholarship (greater collaboration, stronger and wider networks, equipping students with much-needed digital skills… ) have tended to overshadow some real ethical questions about expecting learners (in his scenario university students, in workplace learning our colleagues) to work out loud, to push themselves increasingly into the public sphere when learning.

Learning can be an intensely vulnerable process, where individuals confront their own abilities and learn new or different ways of doing things, sometimes failing or falling along the way. Forcing this process into the open enhances the vulnerability of our learners, is that ethical? What responsiblity do we have as ethical practitioners to ensure that social learning does not heighten vulnerability, leaving participants exposed and at risk? When we plan online communities, working out loud weeks or start using social media in development initiatives how many of us stop and think about the ethics of doing so? Or do we get so caught up in the process and our own love for that way of learning that we forget that not all of our audience might have the heart or resilience for it?

If we start building more and more open and public learning into workplace development activities (and to the workflow itself) how much leeway do we really leave people who don’t want to have a presence on social media, who might for a range of reasons be placing themselves at risk of harm from working out loud? Martin points to this post by George Siemens where Siemens describes that vulnerability beautifully:

Learning is vulnerability. When we learn, we make ourselves vulnerable. When we engage in learning, we communicate that we want to grow, to become better, to improve ourselves. When I first started blogging, I had a sense of fear with every post (“did that sound stupid?”), loss of sleep soul-searching when a critical comment was posted, and envy when peers posted something brilliant (“wow, why didn’t I think of that?”). When a student posts an opinion in a discussion forum or when someone offers a controversial opinion – these are vulnerability-inducing expressions. On a smaller scale, posting a tweet, sharing an image, or speaking into the void can be intimidating for a new user…While the learning process can’t be short-circuited, and the ambiguity and messiness can’t be eliminated, it is helpful for educators to recognize the social, identity, and emotional factors that influence learners.

I think the reason this post struck such a chord with me, and (honestly) left me slapping myself on the forehead, was that I spend a great deal of time and energy thinking about the ethics of social media in the context of research. Here we have been bemoaning the lack of strong ethical frameworks to protect research participants and researchers from the potential harm of their social media activity and engagement being used for research purpose or in the research process. We are developing frameworks which ask critical questions about informed consent, risk and rights to confidentiality and anonymity.

Where are those discussions in social learning or working out loud? That is an honest question because I can Google with the best of them and I haven’t found much yet. I have found discussions of the importance of trust in building communities of practice and of creating supportive organisational contexts for working out loud but I haven’t seen anything about the impact on the individual learner and our ethical responsibilities to each of them.  I’m really hoping you’re going to prove me wrong, by commenting on this post and providing lots of links to where the L&D professsion is discussing this issue.

We have well-developed ethical frameworks for establishing coaching relationships, contracting is a common feature of action & peer learning sets as are community rules around behaviour and confidentiality for online communities of practice. But when we build a Yammer activity into a programme of development at work or ask people to blog about their learning where is the contracting and consent? Do we do assess the risk of the vulnerabilities this might cause? And whilst we say to people (or at least I hope we do) this aspect is voluntary (especially where it involves being active in public social media networks) how voluntary is it really?

Playing devil’s advocate, when we talk about selling the benefits of social learning, or creating a cultural shift, a critical mass, are we really just creating a huge amount of peer pressure on people to learn in a certain way, in an open space? If we’re making it part of our workplace learning activities what are the risks to colleagues of being seen not to participate? Whilst we work hard to be more social are we taking time to discuss the implications of being present in different digital domains? Trolling is rarely out of the news these days, do we support our learners to understand safe digital practices? These are issues highlighted in a recent report by Helen Beetham & David White about student expectations and experience of the digital environment in universities:

A related concern students have is being pushed too fast towards the public spaces of the open web, in the name of borderless classrooms or third space learning. They understand that this is somewhere they need to develop a presence, but they also see university as safe space where they can play and fail, try out new ways of expressing themselves and new identities.

I don’t have all the answers by any means but one thing I do know is that as a practitioner I have professional responsibility to start thinking more about this. And just like in social media research there will be things we can do, frameworks we can develop, practices we can support which will minimise risks to participants and create safe digitial spaces and behaviours. In fact, as I’ve found with our network of researchers using social media, there is probably already loads of excellent ethical practice out there. But I think much of it is implicit in the way we work with others and design programmes or initiatives and I think we need to start having that discussion explicitly.

Having an ethical conscience shouldn’t mean we stop being social or using social learning approaches but it should mean we are able to have that conversation out loud. So I’m starting one here, tell me how you’ve managed the ethics of social learning and working out loud, when you wanted to equip your colleagues with digital skills how did you negotiate the ethical risks of learning in the open, let’s see what we come up with…

 

 

 

 

 

Why I 💜 social…

imageAnyone who looks at my Twitter account can see I’m a prolific tweeter, 16.8k tweets in five years is *frantically does maths* about 9.6 tweets per day. How did this happen? I’m not naturally inclined to be a great networker or in the public gaze, if you believe the psychometrics I’m quite an extreme introvert. But one of the interesting things I’ve noticed is that quite a lot of L&D professionals and qualitative researchers are introverts, despite the fact that going out, talking to people, giving presentations and being generally social are a large part of our working lives. But that’s an aside and something for another post… So why did social get me? Or how? Well one day I stopped lurking, stepped out from behind my egg and started connecting, sharing and dipping my toe in the stream. And I realised that it:

  • ignites my passions and inspires me to try new things
  • satisfies my curiosity about the world and people around me
  • connects me to others, those with shared interests & those with very different experiences and viewpoints (hence the passion & the curiosity)
  • can be unexpected and surprising, challenging my mindset & opinions
  • supports my learning – my Twitter #pln are peerless, fearless & fabulous
  • connects and shares my work and ideas with a wide range of people
  • helps me collaborate with fellow professionals, in networks that cross time zone, geographical and disciplinary borders
  • it lifts my spirits and makes me think about the serious and the silly

I often get comments about how much time I must spend on social media but in fact it’s very little. I have pretty demanding job, most days I tweet on the way into the office and on the way home, a little during the day if something crops up I want to share. To me it’s just a conversation, I have them throughout the day some are in person, some on the phone, some are virtual – all are valid. I don’t stare at my timeline all day long, but the moments when I do dip my toe in are so very valuable, as @HR_Gem has also shared this week sometimes the most unexpected things come out of 140 characters. I want to share what happened for me in the course of seven days on Twitter last week, just to demonstrate that it is more than sharing inspirational quotes and pictures of fluffy kittens (although let’s face it I am partial to them too!):

  • I floated the idea to create a multi-author book of blogs on social media in social research (if you’re interested you can read more about the project here) in a tweet and a blog. Just a week later we have over 30 people lined up to contribute
  • A chance tweet to a fellow blogger led to us coming up, quite organically, with the idea of arranging a meet up of fellow social science bloggers who run multi- author blogs. We’ll be getting together in London in September to share our experiences and hopefully learn from one another about how to keep people engaged and coming back to our blogs.
  • I idly tweeted July was looking less busy for me, then got reminded by several people who I’d promised to meet them for lunch/dinner/coffee… July is less empty now 😀
  • I got invited to contribute to a round table discussion by someone I would never have met if it weren’t for social media
  • I received some words of support and wisdom at a moment when I needed them (no names you know who you are, thank you)
  • I had several laugh out loud moments (thanks especially to @AndrewLJacobs for sharing POOS with us)
  • I got to share the fantastic work that our British Social Attitudes researchers & interviewers do every year @NatCen, supporting the efforts of our Comms team with a series of links and posts highlighting key findings

How’s that for a set of amazing, and in some cases totally unexpected  outcomes from a handful of tweets and a blog? And that is why I 💜 social.

Just do it…

imageAfter about twelve months (and a bit!) of mulling on an idea spawned by the huge success of the ‘Humane, Resourced’ experiment by David De Souza I’ve finally bitten the bullet and got our #NSMNSS book of blogs underway.

The mulling and let’s be honest procrastination was due to other more pressing work but also a slight worry that the concept just might not translate to our network which is dominated by academic researchers more used to publishing in peer reviewed journals. But I hoped that the folks working with social media in their research would be a receptive audience.

Typically I released notice of it when I was done rather than thinking about when the target audience might be paying attention! Arguably a hot Saturday afternoon before an England match in the World Cup is not the opportune moment to launch a crowd-sourced book of blogs…

But I have been blown away by the response, we’ve already had over 20 authors express commitment to taking part from as far afield as the USA and Australia and we’re not even into most people’s working weeks yet. For me this is one of those occasions when I’m more than happy to have proved my doubting head wrong and it’s a great reminder of why sometimes you just need to get on with things…

@lisa_sugiura: @jess1ecat this is a fantastic idea. I would love to try and contribute too. Have written blogs on social media research and ethics

“@Flygirltwo: @jess1ecat Really great idea. Count me in! Probably up for two. Details to follow. :)” join us for http://t.co/84zGLg2vDl

@cosmos_project: @jess1ecat @DrLukeSloan @w_housley @MattLWilliams @cosmosae . We would be very happy to contribute – great initiative, lots to reflect upon.

@jess1ecat: Potential authors for http://t.co/84zGLg2vDl are flooding in 😃 “@mark_carrigan: definitely count me in for book of blogs – fantastic idea!”

@DALupton: @jess1ecat @thesiswhisperer @ThomsonPat It’s a great idea – maybe I could rework my blog piece on using Pinterest for research? 

“@sarahthesheepu: I’m liking the blog of blogs or collection of blogs on social media shall have to think of something to contribute”

@carljackmiller: @jess1ecat @JamieJBartlett it’s a great idea Kandy, very happy to submit a blog or two!

Brace yourselves it’s going to be an exhilarating ride!

The full blog calling for contributors and giving more detail is re-posted below.

imageSaturday, 14 June 2014 – read the original post here

Call for contributors to A Book of Blogs – blurring the boundaries, using social media for social research

We’ve been thinking a lot at #NSMNSS about what types of activities the network should support next. One idea we’ve been ruminating on for a while is creating a volume of crowdsourced blogs on the impact social media are having on social science research methods.

We got the idea for this from David De Souza (@dds180) and his hugely successful HR book of blogs Humane, Resourced which topped the best seller nonfiction business charts last year. We want to try and replicate this success and believe it will be a great showcase for network members to share their experiences and views about social media research with a wider audience. The broad idea is to reach 100+ pages of content collected from a multitude of contributors from across the social science world, in the UK and elsewhere. In the spirit of the network this will be a crowd sourced, digitally published volume.

Our best guess at the moment is approximately 50 contributors giving one blog each of 3 pages each = 150 pages of insight & personal reflections.

The theme of the book is how are social media blurring the boundaries of conventional research methods and practice? You can write about your experiences of using social media for research, new tools or methods you’ve used/developed or more conceptually about the challenges or opportunities shifting methodologies present to us as researchers. Give us a case study or not… Tell us how using new approaches improved or complicated your project… how you present your ideas or reflections is up to you. We’re also interested in how the research community is developing it’s capacity for using these approaches so if you want to write about teaching social media methods hop on board too!

Once we can see the content coming in we’ll try to organise the volume thematically.

The rules/guidelines/principles for anyone interested in contributing are below- 

  • It must be your own work, if you use diagrams, images they must be free to use & respect copyright.
  • You can contribute one or two blogs. No more. We’re hoping to get to 50 blogs, more if more authors come forward.
  • It can be new material or an old favourite. Just be sure to write within the overall theme. If you’ve already published a blog on the #NSMNSS blog or other blogs then we’re happy for you to review, revise and submit an old favourite
  • You don’t have to be a regular blogger, this could be your first or your hundredth blog
  • You can be as provocative as you like, but anything offensive won’t make the cut. Also you don’t have to be ‘fan’ of digital social research, we’re interested in blogs questioning these approaches too.
  • You don’t need to be an established ‘name’ we’re interested in blogs from people at all stages of their research careers.
  • We want the book to be interdisciplinary so don’t feel constrained or excluded if you come from a non-social science background or context. We’re positively encouraging blogs which look at interdisciplinary work and welcome co-authored blogs
  • The book needs to be accessible so please write for a wide audience with varying levels of technical expertise and practical experience, if you are writing about complex methodologies or philosophy include links for less experienced readers to explore other resources on the subject
  • The book is being sponsored by the #NSMNSS network but it is a voluntary self funded project so there’ll be no payment for contributions and editorial support will be limited

We hope (and expect) that we don’t have a cut to make. We’re assuming the average blog will be about 1000 words long – a bit longer or shorter is fine, but we won’t publish a paragraph or a long treatise – unless they are really good 😉 if we do have to make a cut we’ll talk to potential contributors about a fair way of doing that.

We aren’t planning on a protracted editing process but we will offer to review your draft blog for you and make suggestions, give constructive feedback. We’re looking for volunteers to form an editorial support group to provide informal feedback, let us know if you’re up for that.

The book will be self-published as a digital volume, and distributed electronically. We are planning to make a small charge for the final volume (we’re thinking less than £5) any proceeds will go towards supporting #NSMNSS network events in the coming 12 months. The main focus and goal of the book is about is about sharing knowledge, showcasing some great work and not about making money. It’s about giving people a chance to express new ideas, share what they’ve learnt and challenge accepted orthodoxies of research practice. It’s about creating a volume of interesting perspectives from a new and developing field of social research.

How to join in? If you are interested please let us know in the comments section below the blog or email nsmnss@natcen.ac.uk

Once you are signed up just get writing. We’ll let you know more about the process for collation in the next month, we’ll collate blogs over the next eight weeks and publish within the next three months.

If something is worth doing it is worth doing quickly.

Hope to hear from you – and we’re accepting proposals for titles too! Please share this widely and let your fellow researchers know, the more the merrier!

The #NSMNSS team

With special thanks to David for showing us the ropes and providing the initial inspiration. You can read David’s blog here

New frontiers? An update to Future challenges, take-down notices and social media research

The 4th annual SRA conference on social media in social research took place on May 16th. As I mentioned in my previous post the theme of the event was future challenges and I was pleased that the six challenges I’d highlighted in my post resonated throughout the day. It was a packed event with some really interesting and thoughtful presentations. Dan Nunan (@DanNunan) from Henley Business School kicked off the day by challenging us to consider the legal issues of consent and data access in this time of increasing legal regulation. I was particularly taken by his consideration of the nature of informed consent in social media research. He reminded us that most social media users barely scan, if they read them at all, the terms & conditions of the platforms they use. With this in mind he suggested the position taken by some researchers that use of data taken from publicly available social media is ‘fair game’ might be suspect. At best he argued we have ‘uninformed consent’, it might be legal but is it ethical? image

Dan wanted us to think about whether we need to conceive a new form of informed consent, he talked about ‘participative’ consent where consent is sought frequently and explicitly from participants. And he cautioned that the voices of researchers in the social sciences have not been heard well enough in current legislative debates around the use of personal data. He drew our attention to the EU’s potential legislation requiring explicit consent (see picture bar above) which could have far-reaching implications for our access to data posted on social media. Challenging stuff so it was good to hear Samantha McGregor (@sammibmcg), Senior Policy Manager at the ESRC talk about how the research councils are engaging in this debate giving researchers a collective voice.

Next up was Professor Rob Procter (@robnprocter) from Warwick University describing how the Collaborative Online Social Media Observatory (@cosmos_project) – which is a collaboration of a number of academic researchers – is developing an open access platform which will give researchers a range of tools for social media data analysis. See the photo below for the impressive range of analytical tools this will provide, it was exciting to hear that the first desktop release of the platform will be launched at the ESRC Research Methods Festival in July

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Then we heard from Joanna Disson & Jamie Baker at the Food Standards agency about how they have been making forays into using social media in government social research. A fascinating case study showing that the tide may be turning in government research towards accepting social media data as one of a number of sources of evidence to inform policy-making. They have been tackling a prevailing scepticism about the reliability, integrity and robustness of social media research by commissioning a think piece from Dr Farida Vis (@flygirltwo) and by using social media in a number of small-scale experiments as part of their ongoing research projects.

image The team have been instrumental in setting up a small group of government social scientists who are keen to explore how to use social media research. It was interesting to hear how the relationship between communications and research has been key to making this happen and heartening that social media research and engagement is becoming more important in the FSA’s social policy research. Joanna and Jamie described how using social media both as a platform and as a tool for gathering research intelligence helps the FSA to stay in touch with hard to reach audiences and collaborate better with interest communities like the food industry.

Next up were a team from TNS BMRB Scotland presenting a case study of their social media work analysing Facebook data and the Scottish Independence debates. What was interesting here was how Preritt Souda (@preriit2131) and Alistair Graham have been comparing the findings from their analysis of Facebook posts to the main pages of the Better Together and Yes campaigns to the more conventional methods of polling.They have found some differences in public opinion looking at both sets of data comparatively and I’m sure there is scope for more work of this type comparing and contrasting the attitudes of the public in different spheres of political and other debate.

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After lunch Dhiraj Murthy (@dhirajmurthy), from Goldsmiths University, did a terrific job of re-energising us with his talk introducing social network analysis of social media, he provided lots of insight into how critical sociology can be enhanced by this type of analysis and gave useful pointers for researchers new to this area. We were particularly taken by his example of SNA for The Voice UK and it will surprise no one to learn that whilst Kylie is the super-connector it’s Tom Jones who leads the lack as the super-ego! Seriously though Dhiraj was able to convey the methodological challenges of these approaches but also their very valuable contribution to applied research topics from race and racism through to health promotion and extremism. He was a strong advocate of the application of a critical eye to all social media methodologies so that social scientists can make use of their contribution to exsiting debates without falling foul of accusations of bias or unrepresentativeness.

Samantha McGregor then gave the conference an update on the ESRC approach to social media research. It was good to hear a reiteration of the ESRC’s commitment to new forms of data as a priority area for investment but disappointing to have confirmation that budget constraints mean there will not be another major call for research in this area this year. The ESRC has also decided to look at other new forms of data such as CCTV alongside social media research. Samantha explained the many and varied ways in which the ESRC is already supporting developments in this area and confirmed that Professor David DeRoure (@dder) is now working alongside the ESRC team as a strategic advisor for social media research to ensure that future investments and initiatives are aligned to work being done by the other research councils in the UK and internationally. There was a strong emphasis on cross-disciplinary approaches to new forms of data. The session ended with a rallying call for social researchers to contribute to the current BIS consultation on spending priorities for the coming year, you can do that here.

The last paper of the day was from Suay Ozkula (@suayozkula) it was a fascinating introduction to her PhD research on digital activism at Amnesty International. Her project is a ‘multilayered ethnography’ and it was great to end the day with a real focus on more qualitative approaches to social media research. Suay has been working at Amnesty International during this process and as such has been able to capture a real insider account of how one third sector organisation is grappling with the new challenges posed by ‘digital activism’ including trying to establish a working defination of what it is and how it differs from the traditional forms of activism Amnesty International has been engaged in.

The day ended with a Question Time style panel chaired by Simon Haslam representing the SRA and involving myself, Rob, Dhiraj and Dan. It was rather better behaved than the BBC version and we were at times dangerously close to being in violent agreement with one another.

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We tackled questions from the floor including: how we can build adequate capability for these new methodological approaches; how are participants in research viewing our use of their data; how should we tackle the legal and ethical implications of social media research; and , how we can address the concerns of those worried about the representativeness of social media data.

  • On the first point our thoughts included making sure the method, tools and critical thinking around social media research are included on university curricula, and reinforced by DTCs; ensuring that opportunities for development are given to existing lecturers, ethics board members and research commissioners; looking to build opportunities for development in all sectors of social research so that the research agenda is driven by many different approaches and not dominated by one approach/set of approaches; incorporating peer led workshops and events to build cross-disciplinary collaborations and to enable us as a community to keep pace in this fast changing area; Rob made the case for supporting the development of citizen social science by encouraging us to share our knwoeldge with the public both on projects and in developing new ideas and solutions through events like Hackathons and data dives.
  • We discussed the engagement of participants and I reminded people about the research that we had done with participants at NatCen last year. You can find the report here: http://www.natcen.ac.uk/our-research/research/research-using-social-media-users-views/
  • In terms of making sure the concerns of social science are addressed in ongoing discussions about the legal and ethical frameworks for access to public data, we were all of one voice arguing that we as individuals and professional bodies need to start talking quickly and loudly about the benefits of social research using social media data for the public interest.
  • On the final point about assuaging concerns about the representativeness and robustness of methods the panel and audience discussed the need to be  confident about the methods we use,  be critical in our use of new data and new social media and be prepared to make the case for the benefits and insight research in this area can add to our existing understanding of social life.

The SRA will be publishing the event presentations on their website shortly and you can also see all the tweets from the event here.